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Terms of service

Welcome to BAAN COUTURE! By accessing or using our website (https://baancouture.com/), you agree to comply with the following Terms of Service. Please read them carefully.

1. Business Information

Business Name: BAAN COUTURE
Website: https://baancouture.com/
Location: Building No-C61, 4th Floor, Phase-1, Okhla Industrial Area, New Delhi-110020
Contact: +91-8376949722 | info@baancouture.com

2. Services Provided

BAAN COUTURE offers traditional women’s and kids’ wear, including suit sets, co-ords, shararas, gararas, etc. There are no age restrictions for using the site, and users do not need to create an account to shop.

3. Prohibited Activities

Users must refrain from engaging in the following activities:

Unauthorized Reselling: Purchasing products for resale without permission.
Misuse of Content: Copying, reproducing, or distributing website content without authorization.
Fraudulent Orders: Placing fake orders, using false information, or engaging in payment fraud.
Disruptive Activities: Using bots, scrapers, or other automated systems to interfere with website functionality.
Abusive Behavior: Harassing customer support or engaging in offensive interactions.
Security Violations: Attempting to hack, inject malware, or bypass website security measures.
False Claims & Reviews: Posting fake reviews or making misleading claims about products.
Violation of Laws: Engaging in unauthorized transactions, data theft, or other illegal activities.

4. Payment & Refund Policy

Payment Methods: BAAN COUTURE uses Razorpay as its secured payment gateway and accepts all payment methods.
Refunds: Only applicable for defective or incorrect products; requests must be made within 7 days of delivery.
Exchanges: Allowed for size or product issues within 7 days, provided the item is unused and in original condition.
Cancellations: Accepted only before order shipment. Once shipped, cancellations are not allowed.
Non-Refundable Items: Customized or sale items are not eligible for refunds or exchanges.

5. Intellectual Property Rights

All images, designs, and content on the BAAN COUTURE website are the exclusive property of BAAN COUTURE. Unauthorized use, reproduction, or distribution is strictly prohibited.

6. Liability & Disclaimers

BAAN COUTURE is not responsible for any issues arising from third-party links or external services featured on the website.
The company does not guarantee that the website will be free from interruptions, errors, or security vulnerabilities.
Product colors and designs may vary slightly due to screen settings and photography; BAAN COUTURE is not liable for such differences.
The company is not responsible for any indirect, incidental, or consequential damages resulting from the use of its products or website.

7. Privacy & Data Usage

BAAN COUTURE collects user data only for order processing purposes. We do not sell or share user information with third parties for marketing purposes.

8. Governing Law & Dispute Resolution

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes will be resolved through arbitration or legal proceedings as per applicable laws.

9. Changes to Terms of Service

BAAN COUTURE reserves the right to update or modify these Terms of Service at any time. Users are advised to review this page periodically for any changes.